Mizuki Terai

Implemented a quality assurance flow in operation, resulting in an 80% decrease in DPMO within a month.

Developed an Excel VBA Macro automating a data retrieving flow, boosting productivity by 90%.

Introduced Power BI for sales analysis, increasing sales by 20% in one month.

Provided guidance on performance management and employee relations, enhancing working relationships.

Implemented morning training routines to improve sales techniques, resulting in a 20% monthly sales increase.

Provided training for other appliance and cellular carrier companies, contributing to a 10% increase in sales.

Contributed to Apple shop reaching #1 sales among all Apple shops in 2020.